As the European market leader within credit management services, Intrum conducts several surveys each year amongst both companies and individuals across Europe, in order to gain insights into the payment behaviour and financial health of European businesses and consumers.

The spring of 2020 has been dramatic for all of us, and Intrum has completed a consumer pulse study across 24 European countries on how COVID-19 has impacted European consumers’ ability to manage their household finances.

Listen to Intrum CEO & President, Mikael Ericson, draw conclusions from the findings and reflect on what future lies ahead for companies and the Europeans post Corona.